Malware issues on phone
Posted: February 25th, 2022, 5:03 pm
Big warning 
to everyone my new phone only had it 2 months last night on my night shift had a warning from Norton my security that an app Q code scanner was causing malware anyway from that moment on something took over my phone couldn't shut it down go into safe mode etc nightmare!
So when I got up had to call Norton on Mrs phone 1 hour 30 later no joy even using remote operation I was then advised to call samsung another 2 hours! The chap from the Leeds call centre finally sorted it remotely again brilliant service
But he said he'd never seen anything like it before trust my luck
I can't remember downloading the app but be careful and don't download q scanner ffs
to everyone my new phone only had it 2 months last night on my night shift had a warning from Norton my security that an app Q code scanner was causing malware anyway from that moment on something took over my phone couldn't shut it down go into safe mode etc nightmare!So when I got up had to call Norton on Mrs phone 1 hour 30 later no joy even using remote operation I was then advised to call samsung another 2 hours! The chap from the Leeds call centre finally sorted it remotely again brilliant service
But he said he'd never seen anything like it before trust my luck
I can't remember downloading the app but be careful and don't download q scanner ffs